positive covid test results template cvs

Get the free positive covid test results template cvs form

TESTING RESULT: POSITIVE COVID-19 TEST RESULTS Read: Hello, my name is from. May I speak with ? Agent Action Steps: If patient answers: Verify patients Date of Birth or Address including city, state,
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Patient: Hi, my name is from (name). I am a very sick patient. If you could please call back the next day, the patient is available. Agent Action Steps: If patient answers: Make patient call back the next business day. Move to Patient (Verified). If patient is too sick to answer: If you are available on the next business day, and we have already spoken, then call back the patient and make the patient call back the next business day. Write: Patient is available, or Patient is NOT available. Patient: The Patient (last name) is currently sick, they have already talked to (Agent) for me, so I don't have a problem to come to (location) if you need to. Agent Action Steps: If patient answer: Verify that the patient has a phone call with (Agent) today (i.e. no phone call). Make the patient call back the next business day. If patient is too sick to answer: If you are sick and do not have a phone call, I want to see the patient tomorrow, so give me the date of day when you are available and call me. Write: Patient is available or Patient is not available. Patient: Thank you so much for coming. I would like to talk to (Agent) at (location). Agent Action Steps: If patient answer: Verify patient is still sick AND have a valid phone call, and call back the next business day! If patient is too sick to answer: If you are still sick, and you do not have a phone call, I will see you tomorrow at the (location). Write: Patient is available or Patient is NOT available. Patient: Thank you so much for coming. I would like to talk to (Agent) at (location). Agent Action Steps: If patient answer: Verify patient is still sick AND have a valid phone call, and call back the next business day! If patient is too sick to answer: If you are still sick, and you do not have a phone call, I will see you at the (location). Write: Patient is available or Patient is NOT available. Patient: Thank you so much for coming. I would like to contact (Agent) for (location).
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